WB Games User Research & Operations Intern: Knutsford - Summer 2026-2027

⚪ Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

WB Games User Research & Operations Intern: Knutsford - Summer 2026-2027

Application Deadline: On or before Sunday 15 March*

*Pro Tip: Submit your application as soon as possible – applications could close earlier due to applicant volume!*

This scheme is open for those enrolled in a Master’s program at university, looking for a year-in-industry as part of their course.

🟡 Your New Role

The WB Games User Research team bridges the link between players and game developers. As a connective tissue that shapes product direction, the UR team empowers decision-making by delivering actionable insights that reflect real player needs and expectations.

Your Role Accountabilities

• Install and test builds on PC, PlayStation, Xbox and Switch consoles
• Recruit participants for studies from internal and external databases
• Moderate 1:1 usability studies and group playtests in lab locations in Knutsford and London
• Set up lab for playtesting in Knutsford and London

Assisting with:

• Assist in study design, survey creation and scripting
• Assist in coding data, analyzing telemetry, and report writing

By the end of the program the intern would have firsthand experience in running user research studies for games in development during various phases of production.

🟢 Qualifications & Experience

Essential skills:

• Passionate and experienced video game player
• Strong understanding of UX principles, quant and qual methods, and research tools (via coursework or experience)
• Troubleshooting hardware and software on PCs
• Strong verbal communication skills to deal with groups of people
• Strong written communication skills for digital communication

Nice to have skills:

• Python for data analysis
• Prompt engineering
• Prototyping and wireframing

🔵 What to know before applying:

The details of the summer programme are below:

• Duration: 12 months
• Start Date: July 2026
• End Date: July 2027
• Salary: £29,000

🟣 About Our Internship Program

WBD's Internship Program is designed to nurture students professionally and personally. We attract the country’s boldest and brightest students for paid, for-credit, real-world internship experiences in the entertainment, tech, sports, news and media industries. We offer career-defining opportunities to learn valuable skills that will help you prepare for a successful future.

Ready to learn more? Here’s what we offer:

• Hands-on work with passionate, talented team members in your field
• Mentorship from some of the industry’s kindest and most passionate entertainment veterans
• Engaging events including professional development seminars, panels with recruiters and former interns, intern-exclusive events, and so much more
• Access to top-level executives and employees through our Speaker Series and Roundtables
• Incredible networking opportunities with industry-leading professionals and a robust intern alumni network
• A creative, collaborative, and inclusive company culture

🔴 What you can expect to take away from the program:

• Opportunities to develop professionally and uncover skills you didn’t know you had
• The insider scoop on the entertainment industry and what happens behind the scenes
• Relationships that will go beyond your collegiate career
• Real-life experiences that will provide you with the confidence to delve into your next adventure

On June 9, 2025, Warner Bros. Discovery announced plans to separate into two publicly traded companies, Warner Bros. and Discovery Global, with an expected completion in mid-2026. For more details, including leadership appointments and information on individual brands, please visit our newsroom here.

Although you will be hired by Warner Bros. Discovery, upon the planned separation in 2026, your employment likely will transition to Warner Bros. Company or transition to Discovery Global. During this period of transformation, you’ll have an exciting opportunity to lay the foundation at one of the world’s premier entertainment brands.

Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

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