Player Care Manager - Women's First Team

💬 ADVICE FROM TEAM JABARI

⚡ The TL;DR: Player care means looking after everything off the pitch so players can focus on football. You'd handle signings, relocations, visas and tickets for the Women's First Team, and help shape how players are supported.

How to stand out:

1. Show you've supported people in a busy, high pressure setting, like student welfare or a sports club. The role is about helping players thrive.
2. Prove your admin is spot on. You'll be managing visa and right to work paperwork and keeping player records accurate and secure.
3. Make clear you can work weekends and travel. You'll attend every home game and be on site in line with the player schedule.

Arsenal is looking for a Player Care Manager for the Women's First Team to develop and deliver player care that supports the wellbeing, development and transitions of players at every stage of their careers.

Location: Sobha Realty Training Centre
Department: Football
Closing date: Sunday 21 November 2026 (may close early if application volumes are high)

⚪ WHAT YOU WILL BE DOING:

• Deliver onboarding and offboarding for players and staff, including coordinating the player signing process
• Develop and deliver the player care strategy and support structures
• Manage and coordinate player relocation
• Track and celebrate players' career milestones and achievements
• Manage visa and right to work processes, making sure everything is compliant
• Keep player and staff records accurate, secure and up to date
• Help players day to day with expenses, scheduling and club systems
• Manage ticket allocation for home fixtures and attend all games to look after player guests
• Facilitate player education programmes through player grants

🟡 THE SKILLS AND EXPERIENCE YOU NEED:

• A track record of working in a demanding, fast-paced environment
• Experience creating and delivering support for people in high pressure environments
• A collaborative approach and the ability to work across departments
• Excellent communication and relationship-building skills
• Strong organisation, time management and attention to detail
• Flexibility to work weekends, be on site in line with the player schedule and travel independently
• Discretion and confidentiality

🟢 BENEFITS:

• Reward and recognition scheme
• Generous holiday allowance which increases with length of service
• Internal learning and development programmes
• Priority access to apply for match tickets
• Health and wellbeing benefits package and an Employee Assistance Programme
• Discounts with Arsenal partners

🔵 GOOD TO KNOW:

• Successful candidates will need to complete a DBS check and other background checks before starting

Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. Arsenal is a Disability Confident Leader and actively welcomes applications from people with disabilities and long-term health conditions.