Operations Executive

Job title: Operations Executive

Based at: Newmarket Racecourses

Contract type: Permanent

Hours: 40 hours per week  

⚪ About the role

We have a fantastic opportunity for an Operations Executive to join our Newmarket Racecourses Operations team to ensure the smooth running of our operations department, with responsibility for office administration, compliance schedules, accreditations, race-day passes, and health & safety—supporting a safe and well-run environment for all.

🟡 About The Jockey Club

The Jockey Club stages thrilling sporting occasions and live events nationwide including The Grand National, The Cheltenham Festival & The Derby. Owning & operating 15 courses, millions of people every year enjoy the special experiences we offer through racing, music, food and entertainment on racedays and beyond.

As the largest commercial group in British racing, we are guided by our mission to act for the long term good of the sport. Every penny we make goes back into racing to promote excellence within Britain’s second biggest spectator sport. Our people are what makes this possible

At The Jockey Club people are at the heart of what we do and drive our success. We are inclusive and actively seek to attract people with unique backgrounds and perspectives. Diverse, collaborative teams are pivotal to our success and support the potential and growth of all our people.

🟢 The Operations Executive will

• Be the engine of Operations & Facilities admin – owning compliance (SAG, PPMs, H&S), accreditations, licences, contracts, POs and contractor paperwork.
• Keep the Operations team firing on all cylinders – managing diaries, correspondence, meetings, papers, presentations and minutes.
• Run tight, audit-ready records – keeping digital and physical filing accurate, secure and up to date.
• Take charge of financial admin via Proactis – raising POs, processing invoices, tracking budgets and working closely with Finance.
• Champion Health, Safety & Security – maintaining training records, KPIs ensuring compliance is always on point.
• Own the accreditation system and race-day operations – including the Free Pass Office and third-party accreditations.
• Drive facilities coordination – managing the helpdesk and maintenance schedule to keep sites running smoothly.
• Be on the ground on race days – supporting contractors, signage & branding, traffic plans and regional operations (including evenings and weekends).

🔵 About you

• A confident communicator who builds strong relationships across teams, contractors and stakeholders
• Highly organised with a sharp eye for detail – you plan and keep things running smoothly
• An experienced administrator who thrives in fast-paced, operational environments
• Comfortable managing budgets, POs and invoices with accuracy and accountability
• Tech-savvy and confident using office systems and tools to stay on top of workloads
• A true team player who rolls up their sleeves and supports others
• Calm under pressure – you stay focused when things get busy (especially on event days)
• Experienced working across office, racecourse and live event environments

🟣 Why Join Us?

• At The Jockey Club, we are passionate about delivering incredible experiences, not only to our guests but also to our people. This is a fantastic opportunity to shape how we deliver operational excellence within People & Culture—and make a real impact.

🔴 What we offer in return

• All colleagues can go along to any of our race day or music events free of charge – along with 3 friends or family with our TeamPass Ticket scheme.
• An award-winning pension scheme provider with a generous employer contribution
• A healthcare cash back plan enabling you to claim money back on health & wellbeing services.
• 25 days annual leave
• Access to a suite of Learning & Development training resources from renowned providers
• A whole host of other benefits including free eyecare vouchers, a ride to work cycle scheme & discounts across varying retailers & services.

If you think you have everything we’re looking for and more, then we’d love to hear from you. Don’t hang around, our closing date for this vacancy is 17^th February but we reserve the right to bring this forward if we have many applications.

This role may be subject to a criminal record check, standard or enhanced DBS check or BHA Suitability Check. By applying you confirm that you are happy for these checks to be carried out.

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